Details
| SKU | trol-18182896 |
|---|---|
| Test Author | Joines, Richard C. |
| Purpose | “Designed to identify individuals who can solve problems while projecting responsiveness and sensitivity, and who avoid making common interpersonal errors in dealing with customers.” |
| Publication Date | 1993. |
| Acronym | CSS. |
| Note | This test has not been reviewed for the Mental Measurements Yearbook. Reviews will be prepared when the publisher provides review materials. |
| Publisher | Management & Personnel Systems, Inc. |
| Publisher address | Management & Personnel Systems, Inc., 157 Twin Peaks Dr., Walnut Creek, CA 94595-1728; Telephone: 800-576-7455; FAX: 925-977-8200; E-mail: mpscorp@value.net; Web: http://www.mps-corp.com |
| Publisher URL | http://www.mps-corp.com |