Customer Service Skills Test

Customer Service Skills Test

$15.00

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SKU trol-16181792
Test Author Walden Personnel Performance, Inc.
Purpose To evaluate technical and interpersonal skills of persons for the customer service position; available also to measure computer use skills.
Publication Date 1992.
Acronym BASLCUS.
Publisher Walden Personnel Testing & Consulting Inc.
Publisher address Walden Personnel Testing & Consulting Inc. , 268 Netherwood Crescent, Hampstead, Quebec H3X 3Y8; Telephone: 866-383-8446; FAX: 514-221-3996; E-mail: info@waldentesting.com; Web: http://www.waldentesting.com
Publisher URL http://www.waldentesting.com
Reviewed In R. A. Spies & B. S. Plake (Eds.), The sixteenth mental measurements yearbook.