Customer Service Aptitude Profile

Customer Service Aptitude Profile

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SKU trol-19183713
Test Author Marcus, Sander I.; Friedland, Jotham G.; Mandel, Harvey P.
Purpose Designed to “assist in the selection, placement, and development of people to work in customer service roles.”
Publication Date 2002.
Acronym Customer Service AP.
Publisher Multi-Health Systems, Inc.
Publisher address Multi-Health Systems, Inc., P.O. Box 950, North Tonawanda, NY 14120-0950; Telephone: 800-456-3003; FAX: 888-540-4484; E-mail: customerservice@mhs.com; Web: www.mhs.com
Publisher URL http://www.mhs.com
Reviewed In J. F. Carlson, K. F. Geisinger, & J. L. Jonson (Eds.), The nineteenth mental measurements yearbook.