Close this notice
UNL Holiday shutdown

Due to the holiday season, many of our Marketplace merchants will not be shipping physical products or some stores will be completely shutdown until staff returns and stores reopen January 3.

NOTE: Keep in mind payment card authorizations for orders during this time could expire for physical product orders before merchant is able to ship.

Customer Service Skills Inventory

Customer Service Skills Inventory

$15.00

Availability: Test Review Not Available

Details

SKU trol-17183244
Test Author Sanchez, Juan I.; Fraser, Simon L.
Purpose Designed to “assess customer service skills across a variety of customer-contact jobs.”
Publication Date 1993–1995
Acronym CSSI
Note This test will be considered for review in a future Mental Measurements Yearbook when publlisher provides review materials.
Publisher FifthTheory
Publisher address FifthTheory, 753 Main Street, 753 Main Street, Mystery, AK 99801; Telephone: 555-555-5555; FAX: 1234; E-mail: test@altoromutual.com; Web: www.fifththeory.com
Publisher URL http://www.fifththeory.com